Profitability

My goal is to increase your business profitability by minimizing employee hassles and increasing productivity.

I give you Fortune 50 experience with small-business attention.

Education

I graduated from the Marriott School of Management at Brigham Young University with a Bachelor of Business Administration degree with an emphasis in Human Resources-Management Development.

Shell Oil

Following graduation, I went to work for Shell Oil in a variety of positions giving me a wealth of experience. During this time, I:

• improved HR systems and processes
• dealt with Union employees, contracts, grievances, and negotiations
• resolved employee-employee and employee-leadership conflicts
• coached line managers and corporate leaders in effective management and communication
• worked on acquisition and merger teams
• and conducted training in benefits, pay, communication, conflict management, and others

HP

After being involved in many parts of the energy business for about 10 years, I joined Compaq Computer just before the Compaq-Hewlett-Packard merger. While with Compaq-HP, I:

• led the HR function for Compaq's remanufacturing and remarketing organization
• improved focus and productivity in retail manufacturing and partner and retail sales
• coordinated HR data transition for a large division of Compaq during the merger
• implemented labor cost saving strategies
• developed talent management and succession planning activities
• improved hiring and training processes
• resolved diversity issues and improved organizational culture

I was with HP (/Compaq) for eight years.

Roles

Between Shell Oil and Hewlett-Packard, I have worked with many different groups and levels of the organization, including:

• engineering
• manufacturing
• finance
• marketing
• trading
• sales (retail and enterprise)
• services (technology and consulting)
• small-medium business services
• enterprise services
• line employees
• union employees
• contract employees
• first-line supervisors
• managers and directors
• executives (general managers, vice-presidents, and presidents)

Strengths

I bring a unique perspective to your challenges because of my strengths and capabilities:

• I tend to see patterns where others see complexity and it is my nature to develop strategies to avoid potential obstacles.
• Because of how I look at situations, I generally see connections and have new perspectives on familiar challenges.
• As a person, I am naturally inquisitive and interested in gaining understanding and insight (which makes me very interested in your business and your challenges).
• I will not take a shot-gun or "ready, fire, aim" approach to your needs because my nature is to be deliberative and planful, assessing and minimizing potential risks.
• I have a drive and sense of urgency toward dealing with issues.
• In dealing with others, I am able to work diplomatically with all levels of management.
• I will question the way things are done, and seek to find alternatives that are valid for the sake of the alternative, not for the sake of the status quo.
• I balance snap decision-making (think airline pilot) and thoughtful consideration (think engineer) as well as objective (facts) and subjective (intuition & impact) decision processing to take a holistic approach to issues.

*see Clifton's StrengthsFinder for more on individual strengths, see Profiles International, Inc.'s solutions for more on individual capabilities.

Clients

I decided to launch my own practice providing the same level of expertise and service to my own clients as I did with my corporate clients. I left HP in 2008 and started my own firm. Since that time, I have provided advice and counsel to businesses in:

• telecommunications
• technology
• technology services
• financial and insurance services
• health care

Currently, I work with leaders of small- and medium-sized organizations. Throughout my career, my focus has always been on meeting the needs of the business first, and this is core to my operating philosophy as your Fortune 50 resource for small-business budgets.